Apprentice Complaints and Information Officer
This post has been identified as being suitable for Nottinghamshire County Council’s Apprenticeship Scheme.
In order to apply for this post you must be willing to undertake training against an appropriate Apprenticeship Standard that will be delivered by an approved training provider.
Apprenticeships are open to all ages and abilities and are designed to encourage people who may not have the necessary experience or qualifications to access employment.
A fantastic opportunity has arisen, within the Complaints and Information team at County Hall, West Bridgford, for an Apprentice to join our team.
The role is an excellent opportunity for the right people to learn how the Council deals with Complaints and Information requests, you will also get a great insight as to how local government operates, as you will engage with various departments.
The team also provide Reception services for County Hall, so customer service skills are preferable.
You will need to have:
- Customer service skills.
- Knowledge of Microsoft Office.
- Ability to listen, and communicate effectively.
- Attention to detail.
In return you will be working with a close knit team, who are extremely supportive and helpful.
You will gain great experience of how the Complaints and Information teams work, and will ultimately attain the Business Administration Level 3.
What is more important for the candidate is their personality and attitude, alongside a willingness to learn and develop.
Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.
Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.
Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
This vacancy is closed to applications.