Business Support Administrator

We are seeking a dynamic individual to provide business support to the Adult Care and Health Team, focussing on the Ageing Well and Living Well Bassetlaw Teams.

The Living Well services are comprised of multi-disciplinary Teams providing social work and occupational therapy support to adults of any age with learning disabilities, mental health issues, including Autism Spectrum Disorders or physical disabilities. Although the service predominantly supports adults under the age of 65 years, it encompasses an all-age disability approach where this is the best outcome for individuals, in addition to supporting young people in their journey into adulthood. 

The Ageing Well services work with people aged 65 plus with multiple complex conditions.

You will be required to work within business support standards and processes, performing a wide range of business support tasks; create, manage and manipulate information on finance, staffing, customer or other service requirement as necessary; undertake financial support processes, reconciling accounts and processing orders; organising meetings, issuing of invites, note taking duties. You must be able to demonstrate excellent customer care skills and communicate effectively at all times.

You must have excellent word processing skills, be competent in the use of spreadsheets and be able to provide management information and compile statistics. Therefore a wide knowledge of Microsoft packages is required.

Your duties will require you to prioritise work to adhere to strict deadlines. You will have proven experience of working on your own initiative but also the ability to work effectively as part of a team, so you must have good organisational skills and have good self-motivation. It is also essential that you are able to form positive relationships and have good interaction with staff in the teams you will be supporting. 

You will be dealing with sensitive information relating to both customers and staff, so you must be aware of following GDPR and maintaining confidentiality at all times.  

You must have an awareness of and commitment to Equality and Diversity and Health and Safety issues.

Days of work are Monday to Friday. Base is negotiable as we are working in a hybrid way, which allows the ability to work from home or other bases as appropriate and dependent on the needs of the service.