Business Systems Support Officer
An excellent opportunity exists for a person with outstanding ICT knowledge and experience, a flair for communication and the ability to support and encourage others in the appropriate and innovative use of ICT systems.
Working closely with the Locality Business Support Managers as well as central teams, you will be part of a small team of BSSO’s who will be involved in delivering solutions to customers and supporting projects around the county as and when required, as well as providing day to day proactive support and training to users.
Excellent interpersonal skills are required in order to effectively build and maintain relationships with individuals and teams at all levels, plus the ability to deliver training through a variety of different methods and produce user guides if required. You should have good analytical and positive problem-solving skills and possess the ability to process re-engineer. You must also be willing to have involvement in the testing of new functionality and system developments from a user perspective.
You are required to be flexible, have the ability to work independently and able to work under pressure and effectively prioritise deadlines, whilst maintaining confidentiality.
The post is based at Meadow House, Mansfield, and the post holder will be expected to travel regularly to various locations throughout the locality and across the county, providing support and cover as required. Own transport is therefore required for which business mileage rate is paid.
Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.
The County Council welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation.
This vacancy is closed to applications.