Starting a new blank form?
Have you submitted an application form, but are now being asked to login to a new application form?
This means you have logged in with the incorrect profile. You may have more than one profile linked to different email addresses you own.
Consequently you may have created a profile using clients and are logging in with that profile.
The issue described above means you logged in with the wrong profile. Please use any other profile you may have linked to a different email address.