Pensions Manager

As the Pensions Administration Manager you will lead a dedicated team and work to enhance our pension services, ensuring a customer-focused approach while driving innovation and continuous improvement for our members and employers.

We are looking for an experienced Pensions Administration Manager to provide leadership and direction for the pension administration service at the Nottinghamshire Pension Fund. In this role, you will oversee the day-to-day management of our pension administration services, meeting the needs of our members and employers and ensuring the service is compliant with LGPS regulations and other relevant legislation.

Key Responsibilities:

• Lead the delivery of a customer-focused pension administration service.

• Drive continuous service improvement to meet the Fund’s key performance indicators, maximising the use of technology.

• Manage and develop a range of specialist pension administration teams.

• Implement increased automation and digital services to enhance efficiency and access to services.

• Build on areas of strength within the team while addressing areas for development.

• Contribute to the strategic and operational management of the Pension Fund.

• Ensure appropriate governance arrangements for pension administration are in place.

Required Skills and Qualifications:

• Proven experience in pensions administration management.

• Strong leadership skills with the ability to motivate and develop teams.

• Excellent understanding of pension regulations and governance, particularly LGPS.

• Experience in driving service improvements and implementing digital solutions.

• Ability to analyse performance data and make informed decisions.

Soft Skills:

• Demonstrates a commitment to customer service, ensuring the needs of members and employers are met.

• Encourages collaboration and teamwork within the administration teams.

• Adapts to changing circumstances and embraces new ideas.

• Communicates effectively with a range of stakeholders, fostering positive relationships including Pensions Committee Members and the Local Pensions Board.

At Nottinghamshire County Council, we offer:

• A place to belong: Join a friendly, inclusive workplace where everyone is valued.

• Professional development: Opportunities for growth and learning to help you succeed.

• Flexible working: Balance your work and personal life with our flexible arrangements.

• Generous leave: Enjoy a healthy work-life balance with our leave policies.

• Supportive environment: Be part of a team that cares about your well-being and success.

For an informal chat about this role please email Sarah Stevenson, sarah.stevenson@nottscc.gov.uk

Don’t miss out on this opportunity to make a difference in your community!

If you are ready to lead with passion and purpose, apply now to become our Pensions Administration Manager at the Nottinghamshire LGPS Fund! Your journey to making a meaningful impact starts here.

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