Customer Service Advisor Level 1

27 September 2019
Customer Services
Full Time
6 months
Customer Service Centre Mercury House NG15 0DR
Chief Executive's
£22,911 - £26,317 per annum

Secondment – Full Time for 6 months (job share applicants considered)

Hours: 8am – 5:30pm Monday to Friday

Applicants will need to have a minimum of 12 months service with Nottinghamshire County Council.

We have an exciting opportunity for you to excel in a highly rewarding area. This is a temporary L1 advisor position to join our established L2 team. Successful applicants will be able to demonstrate an understanding and have relevant experience in Adult Social Care and Health Services.

You will be required to demonstrate:

  • Experience and working knowledge of Adult, Social Care & Health legislation and the services provided by Nottinghamshire County Council 
  • Experience and working knowledge of Adult, Social Care & Health/CSC processes 
  • Motivational and influential coaching skills, inspiring team members to meet our goals and objectives 
  • Able to demonstrate a commitment to continuous improvement with working examples of ‘challenging the norm’

This will be a demanding role and you will be a dynamic individual who is able to hit the ground running, leading on the continued development of ASCH services.

For an informal chat, please contact Helen Spiers on 01623 434904.

Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.

The County Council welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation.

If you have previously started an application form for this vacancy, please login and select “Your applications” by clicking on the dropdown at the side of your username, then select the relevant vacancy to continue with your application.

This vacancy is closed to applications.